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Bayberry
House Bed and Breakfast Policies
Welcome to your home away from home.
By making your reservation you are agreeing to the policies below.
Our reviews speak for themselves and virtually all of our guests never
encounter the policies below, they are here if needed to ensure everyone has a
wonderful time and has the same expectations of our guest houses.
If you have any issues or problems please let us know immediately so they
can be resolved. You can reach me
any time at 740-632-2899.
Check In is from 4
pm to 6 pm by appointment. We try to
schedule check in before 6 to allow us to have dinner or attend events with
friends and family in the evening. A later self service check in can
be arranged if necessary. Because we do not have a traditional 24 hour
front desk we ask that you schedule an appointment for your check in and call us
when you are 30 minutes away so we can meet you on the porch. If your
plans change and you will be earlier or later than your scheduled appointment
please call us and let us know your anticipated time of arrival so we can make
arrangements.
Check Out is by 11
am. If we are not there when you are
ready to leave you may lock up and keys may be left in the mail box.
Cancellation Policy:
We are delighted that you have chosen to stay at the Bayberry House,
Steubenville’s most unique accommodation, where every guest reservation is
important and special to us. Each room is unique, cancellations have a significant impact
because most folks want a specific room, so please take note of
the requirements below.
Please call
to cancel, 740-632-2899, if you email a cancellation I cannot guaranteed that I
will received that email, the following cancellation policies will apply
regardless of the reason for your cancellation, there are no exceptions:
A cancellation fee of up to $50 will apply to any cancellation, per room, at any time, in addition to the following: If you cancel after the allowed reservation cancellation cutoff time, or shorten your stay while you are here, or reduce your number of rooms, you will still be responsible for the entire original reservation cost. If you do cancel your full reservation and we are able to re-rent the room(s), for the same or greater amount, we will then issue you a gift certificate good for 6 months for the balance of your reservation less the cancellation fee.
One or two room reservations for
any number of nights, require a 10 day advance
cancellation by 4 pm Ten Days Prior your day of
arrival. (10 days prior) with just the cancellation fee applying, after the ten day cutoff is
past the entire reservation is due in full.
See also special event dates/weeks exception note below:
Three or more room reservations, extended stay
reservations, whole house
reservations and any number of rooms or number of nights for the following
special event dates/weeks: Franciscan University
Graduation (usually the second weekend in May), Home Coming (usually the first weekend in
October), College Move-in Weekend (late August usually last full weekend), Greek
and Dean Martin Festivals (June - Fathers Day and Week prior), Thanksgiving Week and
Christmas Week Before and to New Years must be cancelled 45 days or more in advance.
(45 days prior) with just the cancellation fee applying, after the forty-five day
cutoff is past the entire reservation is due in full.
Your reservation charge will be applied to your credit card as early as the time cancellation is no longer available, and no later than 3 days prior your date of arrival.
Pricing Changes:
while rare, reservations made more than 6 months in advance are subject to room
and rate changes up to six months prior your stay, you will receive at least 6
months notice of any change, and the option to cancel free of charge if we
change your room rate.
No Smoking & No Candles:
No burning candles at any time.
The guest house and porches are non-smoking, cigarette
smoking is
permitted outside in the rear garden at the Westfall House or on the rear
parking area of the Garrett House only, a receptacle is provided for proper
disposal of cigarette butts. Smoking is not
permitted on the wood porches and smoking of cigars, pipes, etc., is not
permitted on the property. Use of candles is also not allowed in either
guest house.
Kitchen Use &
Breakfast: Guests may store cold
beverages in the refrigerator and use the glassware in the kitchen, and you can
also make coffee or tea whenever you would like.
Please place your used glassware in the dishwasher and clean out the
coffee pot after use. Snacks and
popcorn, etc. is fine.
The kitchen and guest rooms cannot be
used for cooking and/or eating a meal unless you are renting the entire
house with kitchen access or an extended stay with kitchen access, and then the
kitchen must be left clean. A continental breakfast is provided
daily until 10 (unless you have a whole house or extended stay reservation
with kitchen access). There are several restaurants in town for lunch and
dinner; a list is on our web site and also on the desk in the front hall.
Whole house rental &
extended stay guests using the kitchen must leave the entire kitchen as
clean as when they arrived, and dispose of all food and any other items brought
into the house, trash can be bagged and left on the back porch.
Please no frying food. The
preparation or eating of shell fish (shrimp, lobster, clams, etc.) is not
allowed at any time due to the owners allergies.
Dishes must be washed and put away dry.
An additional minimum charge of $100 will apply to your reservation if
the kitchen is not left clean.
Children: well
behaved children are welcome at both the Westfall and Garrett Guest Houses.
Up to two children younger than 12 may stay with parents in the same room at
a $10 per child additional charge per night, we do not have cots, so please
bring a sleeping bag or something for them to sleep in they cannot sleep on the
bed with you, and please let us know if you are
bringing a child younger than 12 with you.
Children 12 and over must have their own room.
Minimum Rental Age:
25, photo ID required at check in.
Security Hold or
Security Deposit: A damage security hold may also be placed on your
credit card which will be released on check out. Any damages, moved, stained or
damaged decorating items, bed canopies, linens, etc., or missing items will be
charged to your card on file. Or, a
cash security deposit may be required (generally for large events, groups, and
whole house rentals). Deposits are
usually $500 for the first day and $100 for each additional day of rental.
Registered guests only
please: No unregistered guests or visitors,
this means you cannot go out and pick someone up and bring them back to your
room, please use one of the other area hotels if that is your plan.
Having a couple friends over to see the house before you go out is fine
as long as other guests are not disturbed. If you are renting the entire
house you may have up to 4 non-registered guests over for a gathering, on the
first floor only, all unregistered guests must leave by 11 p.m and are not
allowed in the guest rooms. For larger events please see our event pricing
before you make your reservation. The house cannot be used for a large college
student or high school student party, however quiet semi-formal and formal
events are allowed.
The owners are always present during large events.
Quiet Hours:
evening quiet hours begin at
Pets: are not
allowed in either guest house.
Gas Fireplaces may
not be used in when the air conditioning is on. We do not turn on the gas to the
fireplaces in the summer, spring or fall when air conditioner is still
in use. Please inquire if you have questions about seasonal use of fireplaces.
Liability for guest
personal injury and property: By
reserving a room, the purchaser agrees to the following terms: That he/she
is responsible for all charges of indebtedness for room reservations and/or
services ordered or rendered and any personal injury or damages caused whether
to self, your family members or other guest you allow in the houses or property
therein or on. Charges are applied
for your reservation at the time our cancellation policy no longer allows your
reservation to be canceled. The purchaser authorizes and grants The
Bayberry House Bed and Breakfast permission to charge his/her credit card number
for the amount of indebtedness with or without your signature.